PRIVACY STATEMENT

Pivot Structural Engineering, Inc (“we”, “us”, or “our”) operates the website www.pivoteng.com (the “Site”). This page outlines our policies regarding the collection, use, and disclosure of personal information we gather from users of the Site.

Did you notice there’s no Cookie Banner when you visit this site? That’s because we do not use cookies. We do not look at or use Analytics.

Here’s our promise to you:

1. Respect your privacy: We will only collect the data necessary to operate the site.
2. Never sell or share your data: If we collect any data, we will never sell or share it.
3. Act ethically: As the site evolves, we pledge to follow the Ethical Marketing Manifesto.

The only information we “collect” is individual’s name, telephone numbers and email addresses. This information is only used to communicate (ask questions, provide information) directly with Clients, architects, builders, job applicants, direct technical support personnel and the like. We will never share this information with third parties—just internally if needed. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

TERMS AND CONDITIONS 

SMS consent and phone numbers collected will not be shared with any third party under any circumstances.

We require consent for SMS communication.

The types of communication are informational (not soliciting, marketing, advertising etc.) only:

• Clients and Architects: Updates regarding the project status, or other relevant information.
• Builders: Information about job sites visits and other simple communication.
• Job Applicants: Information about your application status, onboarding materials, or other employment-related updates, appointment reminders, meetings, and follow-up on cases).
• Technical Support Personnel: Communication about specific product or service information.

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy above and these Terms of Service.
• Potential Fees for SMS Messaging: There may be potential fees for any received or sent text message that you would get from your own carrier.
• Opt-In Method: Our customers will opt-in for SMS from Pivot Structural Engineering through verbal consent. 
• Opt-out: Our customers will be able to opt-out of SMS messaging from Pivot Structural Engineering by replying STOP at any time to any received SMS messages. Once you have opted-out, you will receive no further SMS communication. You can opt back in at any time by replying START.
• Privacy Policy: Your privacy is a top priority for us. Please review our privacy policy link above for comprehensive information about how we collect, use, and safeguard your personal data. 
• Contact Information:
  If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us using the information below:
  Phone: 415-231-5770
  Email: cottie.c@pivoteng.com
  For additional ways to contact us, please visit our link page section where you can find more options to get in touch.